Order, Return, and Refund Policy

By placing an order you are agreeing to the following:

Returns: returns of unopened, unused products are accepted within 30 days for most of our products. The buyer pays return shipping, and a refund of the original purchase will be processed when the item is received, but may be subject to a restocking fee up to 15% to cover costs associated with processing the return and/or refund.  Used items are not returnable. Shipping charges are non-refundable, and items that are used or otherwise altered and returned as new will be subject to a restocking fee from 15% up to the full value of the item, depending on returned condition.  Damage during transit for returned packages is the responsibility of the buyer and is treated the same as buyer damaged items, so pack the parts well and/or insure the shipment.  In the case of a defective product, a return or replacement without return will be handled on a case-to-case basis. Please use the contact page to get in touch with our team.

Order cancellation: If your order has not shipped we process cancellations on a case-by case basis. There may be up to a 15% cancellation fee to cover our costs associated with a canceled order. Not all orders can be cancelled.

Sale Pricing: Sales are only valid on products purchased during the sale period. Sales are not valid on items purchased at normal pricing prior to the sale. Promo codes must be used at checkout and cannot be applied after the purchase has been submitted. Likewise promo codes cannot be used retroactively on purchases completed before the promo code was active or on purchases where the code was not entered at checkout.

Export: Some products offered for sale may be subject to export/import restrictions. You agree by purchasing that you are over 18 years of age, a US citizen or resident lawfully within the United States, and you will not to export these products beyond the borders or the United States (including overseas APO/FPO/DPO addresses), and we will not be responsible for illegal export of goods sold and shipped to an address within the United States. Orders determined to be bound for export will be cancelled and a 20% cancellation fee will apply.

Shipping: We generally ship orders within 24 hours.  Insured packages will be replaced at no charge should they be lost in transit without a delivery scan.  All orders over $10 may be required to ship to the billing address on file with your credit card. 

Misuse: We disclaim all responsibility for the misuse of our products or the firearms they are installed in.  If you can’t be responsible and think about the consequences of the misuse of firearms, then it may be wise to find a different hobby.  No warranties or guarantees are provided for any use outside of the part’s intended purpose.  Modification of any goods voids all warranties.  If you’re unsure on how to use your products or are disappointed in something we’ve sold you, please contact us and we’ll make it right.  

We’re very reasonable, and we expect our buyers to be reasonable as well.  The 2A community is very friendly and we can work out any other small problems that arise and are not covered in these terms.  We’ve done our best to give you the important information while keeping our terms short and in plain English so they are readable without a law degree.  Full terms can be found at BoreBuddy.com/Terms.